Export product return refers to various products produced and exported by domestic enterprises in China and returned by overseas officials or related traders for various reasons. According to statistics from the Henan Inspection and Quarantine Bureau, as of August 25th, 81 batches of export products with a value of 6.51 million US dollars produced by enterprises in Henan Province have been returned from abroad, involving multiple industries such as wire harnesses, silicon carbide, furnace carbon electrodes, solar cell modules, clothing, dehydrated garlic granules, canned peaches, etc.

From the investigation and tracing of returned goods by the inspection and quarantine department, there are several reasons for export returns: firstly, product quality issues are the primary cause of returns; Secondly, incidents of export returns due to damage to goods during transportation or loading and unloading have occurred frequently; The third reason is due to the export enterprise's lack of understanding of foreign testing standards and import and export policies, resulting in returns; Fourthly, due to trade reasons, foreign customers have no reason to return goods, trade disputes, official reasons, etc., while domestic enterprises have been maliciously returned.

The goods that have worked hard to complete the export process have been returned, and the relevant enterprises not only have to bear the economic losses and long-distance transportation costs, but some may also have to pay import tariffs and value-added taxes again. The returned goods also need to find ways to handle them, and the enterprises can be said to have suffered heavy losses.

So, how to avoid returns? The Henan Inspection and Quarantine Bureau suggests that relevant enterprises actively respond to foreign return risks from the following aspects: firstly, they need to continuously improve their quality management system and enhance product quality. Ensure that the quality of exported products meets the requirements of the contract and the technical regulations and standards of the importing country, and win by quality. Secondly, it is necessary to review the "self-protection" clause in the contract and maintain fair trade. Clearly define quality standards in trade contracts, clarify responsibilities, and avoid foreign customers returning goods for unjustified reasons. For export goods with high value, if necessary, a third-party inspection agency trusted by the consignee can be commissioned to issue an inspection report as a product qualification certificate. Pay attention to product packaging protection. The export of products mostly involves remote ocean transportation, which poses many unpredictable risks during transportation and loading and unloading. Strengthen product packaging to avoid damage during transportation and loading/unloading, reduce the erosion of products by air, moisture, or other substances, and ensure that the products remain intact when received by the consignee. Fourthly, it is necessary to collect and study foreign technical regulations, timely learn about changes in policies, regulations, quarantine standards, and certification systems of developed countries, as well as special technical requirements for certain products, and adjust production standards in a timely manner. Continuously monitor changes in relevant standards and technological barriers in the exporting country or region, and do sufficient "homework" to avoid losses. (According to: China Quality News Network)